Privacy Policy

Effective Date: December 5, 2024

At Pollectrasari, your privacy and the protection of your personal data are of utmost importance to us. This Privacy Policy outlines how we collect, use, store, and protect your information when you visit our website pollectrasari.net or make a purchase from our online store. By using our website or making a purchase, you agree to the practices described in this policy. We encourage you to read it carefully to understand how your personal data is handled.

1. Information We Collect

We collect several types of information to provide you with a personalized and efficient shopping experience. This includes both personal and non-personal information, such as:

  • Personal Information: When you create an account or make a purchase, we may collect personal data, including but not limited to your name, email address, phone number, billing and shipping address, payment information, and order history.

  • Non-Personal Information: We may collect non-personal data through cookies and other tracking technologies, including your IP address, device type, browser type, and browsing behavior on our site.

  • Third-Party Information: If you use third-party services (such as social media logins or payment processors), we may collect additional information provided by those services, which can include your public profile details, preferences, or purchase history.

2. How We Use Your Information

We use the information we collect for a variety of purposes, including but not limited to:

  • Order Processing: To process your orders, fulfill your requests, and send you updates related to your orders (e.g., shipping status, delivery confirmation, or other transactional information).

  • Customer Service: To respond to your inquiries, assist with returns or exchanges, and provide support if you experience any issues with your purchase.

  • Marketing and Promotions: We may use your email address to send promotional offers, newsletters, and marketing materials that are relevant to your interests. You can opt-out of these communications at any time.

  • Site Optimization: We use non-personal information to analyze how visitors interact with our website, improve user experience, and optimize our content and services.

3. How We Protect Your Information

At Pollectrasari, we take security seriously. We use industry-standard encryption technologies (such as SSL) to protect your personal information during transmission and ensure that your payment data is handled securely by our trusted payment processors.

  • Data Storage: Your personal information is stored securely in our database, and access is restricted to authorized personnel only. We have implemented strict internal procedures to safeguard your data.

  • Payment Information: All payment transactions are processed through secure third-party services. We do not store your full credit card information on our systems.

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to improve your browsing experience. Cookies are small text files stored on your device to collect information about your website usage, preferences, and browsing patterns.

Cookies help us to:

  • Remember your login information for easier access.
  • Provide personalized recommendations based on your browsing history.
  • Improve the performance and functionality of our website.

You can adjust your browser settings to refuse cookies, but this may limit some of the functionality of our website.

5. Sharing Your Information

We respect your privacy and will never sell, rent, or share your personal information with third parties for marketing purposes. However, we may share your information in the following cases:

  • Service Providers: We work with trusted third-party companies (e.g., payment processors, shipping providers) to facilitate your transactions. These providers are only allowed to use your information for the purposes necessary to fulfill your order.

  • Legal Requirements: We may disclose your personal information when required by law or if we believe it is necessary to protect the rights, property, or safety of Pollectrasari, our customers, or others.

  • Business Transfers: If Pollectrasari undergoes a business transition such as a merger, acquisition, or sale of assets, your personal information may be transferred as part of the transaction. We will notify you of any such change in ownership or control.

6. Your Data Rights

You have the right to access, correct, or delete your personal information at any time. If you would like to review, update, or request the deletion of your data, please contact us at [email protected].

  • Access and Correction: You may request a copy of the information we hold about you and request corrections if any details are inaccurate or incomplete.

  • Deletion: You can request the deletion of your personal data, subject to legal obligations and other legitimate reasons for retaining it.

  • Opt-Out of Marketing: If you no longer wish to receive marketing emails, you can unsubscribe at any time using the “unsubscribe” link in our emails or by contacting us directly.

7. Children’s Privacy

Our website and services are not intended for children under the age of 13. We do not knowingly collect or solicit personal information from children under 13. If we become aware that we have inadvertently collected personal information from a child, we will take steps to delete that information as soon as possible.

8. International Data Transfers

If you are accessing our website from outside the United States, please be aware that your data may be transferred to and processed in the United States, where our servers and data storage are located. By using our website and providing your information, you consent to the transfer of your data to the United States.

9. Updates to this Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:

Pollectrasari
Address: 3450 Tech Valley Drive, Minneapolis, Minnesota
Phone: (612) 555-3421